Our ICT consulting offer is based on engaging with our clients to understand what services are required and the solutions they need to reach their goals and objectives. We provide expertise, advice and support throughout all the key stages of project analysis and implementation.
We believe Service Desks lie at the heart of delivering a compelling customer service and typically influence how the ICT department is viewed across the organization. No matter what type of service desk functions you need, we can provide you with a complete and custom turnkey solution to meet your specific needs.
Our extensive development capabilities, implementation experience, and ongoing operational support services deliver many benefits, from cost reduction to effective change management.
We respond to the maintenance requirements of our clients on the following areas:
- Wired Cabling (Coax, UTP CAT6, CAT6a)
- Fiber Optic Cabling (Mono/Multi Mode, Local, Metropolitan)
- AC Power (Commercial & Stabilized, Mid and Low Voltage)
- UPS and Power Generators
We have a dedicated team of engineers and technicians responsible for handling, allocating and managing maintenance issues that can crop up at any site at any time for any of our clients. We provide both planned and reactive maintenance services for multi-site or large organizations on a region-wide basis. Our planned maintenance services cover testing appliance in use, installation condition reports and safety overviews to ensure your installation is inherently safe for your staff and end users.